Hi! I'm Valorie,
a Skilled Administrative Support Professional..
Whether you’re a growing business with fluctuating support needs, an attorney looking for additional administrative support or a doctor looking for an after hours service, you will enjoy the attentive professionalism of our friendly agents and virtual receptionists. Need a bilingual team member? We’ve got you covered! Need a customer service team? We've got you covered! Insurance verification? We've got you covered!
Contact us today to get your organization a no-obligation quote on answering services and chat with a member of our on-boarding team to learn how simple the setup process to get 24/7 answering service coverage. Once you’ve experienced our services and what we can do for your business, you’ll wonder why you didn’t start sooner.
What Can We Do For You?
We understand running a business in requires a person to wear many hats. Whether you're just starting your company or have been successfully managing growth for years, our dedicated, Texas based, teams can help free up some of your time throughout the day. To continue to succeed it’s critical to find quality partners. That’s where the Top Tier Talks team can help. You can feel confident knowing that some of the most crucial aspects of your business are being handled promptly, professionally, and correctly and every call is answered with a smile in our voice. For over 6 years Top Tier Talks has been a virtual assistant leader by offering affordable rates with call answering and other services 24 hours a day, 7 days a week.
Here are a few reasons why businesses have been using our services:
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24/7 Answering Service
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Affordable Pricing Plans
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Bilingual Agents
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No Contracts
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HIPAA Compliant
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Industry-leading Technology
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Customized Scripts & Answering Protocols
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Dedicated, Qualified Agents
Small Business Virtual Assistant Experts
Top Tier Talks 24-hour live operator availability and dynamic software integrations makes us one of the best virtual call centers for small businesses. We work with software you’re already using to make sure communication flows where you want and how you want.
More Than Answering Phone Calls
Our virtual receptionist services come packed with powerful features to help any sized business improve their communication. We can take orders, speak Spanish, answer texts and emails, book appointments, make outbound calls, and respond to customer service inquiries.
Outsource Smarter With Intelligent Analytics
With our answering system, heavy hitting analytics are a click away. Review reports to see data like minute usage, caller location, time of day traffic, script performance, and more – giving you deeper knowledge about your customer engagement.
We're Built to Massively Scale
Expecting more phone calls than your receptionists or in-house call center can handle? Let Top Tier Talks do the heavy lifting of scaling up to answer your businesses phones, take messages, and dispatch urgent requests to your own on-call staff.
An American Company for Growing Businesses
Top Tier Talks virtual receptionist services work beautifully for a range of small businesses. With powerful features to help small businesses improve their customer communication, we’re the perfect companion for medical practices, physicians, attorneys, and real estate agents to name a few.
Trusted by Companies and Entrepreneurs
Throughout the Country
Organized and Efficient
My Shopify store's business went from 0 to 100 mph in a matter of weeks with Top Tier Talks assistance.
Jen B.
Rock n Roll Tees
Flexible and Committed
I don't always have time to answer phone calls. And I noticed sometimes when my voicemail picked up, no message was left. Top Tier Talks made sure I got all the phone calls I otherwise would have missed.
Louis M.
Beltok
Creative & Resourceful
Caring and professional. Those are my top two qualifications for interaction with my patients when my staff is unavailable. Top Tier Talks exceeded both and treated them with the same level of compassion as I or my staff would have.
Dr. S Kumar
Private Practice